I picked up one of these grills at Lowes today. They are on an unadvertised sale for $179.00, which was a nice surprise. I added a couple strands of Christmas lights, so I could use the $40 off $200 coupon, and ended up paying $146 and change for the grill. I couldn't be happier with the customer service. They let me inspect the grill before I made the purchase, and I guess I got lucky. The first box opened was perfect. After what I've read in this post, I almost didn't bother with this grill, but I'm glad I did. I love the color!