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Author Topic: Can't wait to get my CB door!  (Read 6560 times)

julweidn

  • Smokey Joe
  • Posts: 83
Re: Can't wait to get my CB door!
« Reply #30 on: May 07, 2018, 04:46:12 PM »
Thanks for the pics - mine definitely has a larger gap, but good to see yours also had a gap.

I tried to bend it and it seemed to always bounce right back to its original shape. I will give it a try and if it leaks like crazy I will give CB a call and see what they say.


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HoosierKettle

  • WKC Ambassador
  • Posts: 7366
Re: Can't wait to get my CB door!
« Reply #31 on: May 07, 2018, 05:09:40 PM »

Thanks for the pics - mine definitely has a larger gap, but good to see yours also had a gap.

I tried to bend it and it seemed to always bounce right back to its original shape. I will give it a try and if it leaks like crazy I will give CB a call and see what they say.


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Sounds like a good plan. I wouldnít mess with trying to bend it. I briefly tried and itís beyond my capability. Itís very stout.


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Mike in Roseville

  • WKC Performer
  • Posts: 2261
Re: Can't wait to get my CB door!
« Reply #32 on: May 07, 2018, 08:35:29 PM »
One of my 18 CB doors had a little bit of gap on the corners. I was able to contour it into the correct shape with a little persuasion. Also make sure that SouthCo latch is tightened down fairly tight.

julweidn

  • Smokey Joe
  • Posts: 83
Re: Can't wait to get my CB door!
« Reply #33 on: May 11, 2018, 06:51:04 AM »
Fired up the WSM with the new door and it leaks like crazy. Much worse than the stock door. I sent CB and email. So disappointed

The left side also leaks, but is an acceptable amount




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bkeaver

  • Smokey Joe
  • Posts: 40
Re: Can't wait to get my CB door!
« Reply #34 on: May 11, 2018, 07:08:29 AM »
That bites. Mine doesn't leak at all. You have the latch tight ?

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jcnaz

  • WKC Performer
  • Posts: 3454
Re: Can't wait to get my CB door!
« Reply #35 on: May 11, 2018, 07:16:26 AM »
Another option for tightening up an 18WSM is to install the stock door upside down.
The only down side is that it will take two hands to open/close the door so wear gloves!
A bunch of black kettles
-JC

julweidn

  • Smokey Joe
  • Posts: 83
Re: Can't wait to get my CB door!
« Reply #36 on: May 11, 2018, 07:31:42 AM »
That bites. Mine doesn't leak at all. You have the latch tight ?

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Yeah its really tight. Either the door is defective or my wsm is out of round.


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addicted-to-smoke

  • WKC Ambassador
  • Posts: 5783
Re: Can't wait to get my CB door!
« Reply #37 on: May 11, 2018, 07:54:09 AM »
Yeah its really tight. Either the door is defective or my wsm is out of round.

Right, and tightening it won't help if the issue is that the curve is too relaxed.

Install your lower cook grate, get it decently centered in the support tabs, and observe the surrounding gap. This will give you (and Cajun Bandit) some idea of the roundness of the center section just above the door.
It's the iconic symbol for the backyard. It's family/friends, food and fun. What more do you need to feel everything [is] going to be all right. As long as we can still have a BBQ in our backyard, the world seems a bit of a better place. At least for that moment. -reillyranch

itzyoboipaul

  • Smokey Joe
  • Posts: 84
Can't wait to get my CB door!
« Reply #38 on: May 11, 2018, 05:14:16 PM »
I just made my own homemade latch
Cost me about $3 and works a lot better than the one they are selling

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« Last Edit: May 11, 2018, 05:18:20 PM by itzyoboipaul »

julweidn

  • Smokey Joe
  • Posts: 83
Re: Can't wait to get my CB door!
« Reply #39 on: May 17, 2018, 02:20:51 PM »
I emailed Cajun Bandit last Friday and this Tuesday about my poor fitting WSM door and I have yet to receive any type of response. I even shared my phone number. 

I am really shocked at the extremely poor customer service. I know many have had great experiences with Cajun Bandit, but they will never get another cent from me.


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bkeaver

  • Smokey Joe
  • Posts: 40
Re: Can't wait to get my CB door!
« Reply #40 on: May 17, 2018, 03:26:24 PM »
Sorry to hear about your experience.

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addicted-to-smoke

  • WKC Ambassador
  • Posts: 5783
Re: Can't wait to get my CB door!
« Reply #41 on: May 17, 2018, 03:48:56 PM »
It's the iconic symbol for the backyard. It's family/friends, food and fun. What more do you need to feel everything [is] going to be all right. As long as we can still have a BBQ in our backyard, the world seems a bit of a better place. At least for that moment. -reillyranch

HoosierKettle

  • WKC Ambassador
  • Posts: 7366
Re: Can't wait to get my CB door!
« Reply #42 on: May 17, 2018, 03:55:37 PM »
I remember someone awhile back saying they werenít able to reach him via email. I donít remember the reason, (seems like it was a website issue or something along those lines). Anyways, he did get the message and took care of that customer. I donít remember what the issue was. Hopefully they will take care of you soon.


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julweidn

  • Smokey Joe
  • Posts: 83
Re: Can't wait to get my CB door!
« Reply #43 on: May 18, 2018, 04:00:19 AM »
I sent a message to the CB Facebook yesterday and after initially receiving an automated response saying they dont monitor it, I got a response today.

They asked me to try and reshape the door and if that doesnt work or I dont feel like I should have to do that, they will issue me a refund.

I plan to try again to reshape it again this weekend with hopes of keeping it.


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HoosierKettle

  • WKC Ambassador
  • Posts: 7366
Re: Can't wait to get my CB door!
« Reply #44 on: May 18, 2018, 04:14:29 AM »
Check with swamprb. Iím sure he would know the best way to reshape. Did they offer any ideas on the best way to bend it?


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