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Weber Kettle Club Forums
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Weber Grill Forum (Grills, Accessories)
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New Mastertouch
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Topic: New Mastertouch (Read 872 times)
Madpap
WKC Brave
Posts: 465
New Mastertouch
«
on:
May 24, 2017, 09:39:06 AM »
I got my new kettle from Lowes a couple weeks ago after somewhat of a hassle. Got it set up and have cooked on it about 8 times. I noticed last night a little rust spot. Call Weber this morning and my new lid is on the way. Fantastic! There was no hesitation and no questions asked. That's customer service.
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kettlebb
WKC Ambassador
Posts: 5968
Re: New Mastertouch
«
Reply #1 on:
May 24, 2017, 10:33:14 AM »
Yep. They are really good to their customers. I'd take the old lid and do the chop top pizza mod.
**Chop-Top Kettlepizza** Total REDHEAD Domination!! ~MOD MONTH~
https://r.tapatalk.com/shareLink?share_fid=63141&share_tid=25727&url=http%3A%2F%2Fweberkettleclub%2Ecom%2Fforums%2Findex%2Ephp%3Ftopic%3D25727&share_type=t
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Looking for: Red MBH 26"(The Aristocrat), Chestnut-coppertone (The Estate), Glen-blue (The Imperial), and The Plainsman.
MrHoss
WKC Performer
Posts: 3477
Re: New Mastertouch
«
Reply #2 on:
May 24, 2017, 10:51:05 AM »
In the center of the picture? Are you sure that's rust? Looks more like Windex residue or some such thing.
Does no hesitation or questions asked mean Weber did not ask to see a picture?
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"Why do you have so many bbq's?"....."I just like lookin' at em' sometimes....and I have enough purses and shoes"
Madpap
WKC Brave
Posts: 465
Re: New Mastertouch
«
Reply #3 on:
May 24, 2017, 11:04:11 AM »
That's rust and what looks like tiny cracks. That's the picture I sent them. No windex
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Weber Kettle Club Forums
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New Mastertouch