Warranty

[Garvinque]

A question on filing an Warranty claim! First off I got this Weber 22 from my job for nothing because the lid had severe damage to it and was starting to rust. Was able to register it from vent Serial# but don't know to file claim from damaged done at Home Depot! Help Please!!

Scott

[HoosierKettle]

Why would it be a warranty claim? 


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[ReanimatedRobot]

Yeah I mean I get filing a warranty claim it you purchased it new in box and it had a dent, imperfection, or rust when there shouldn't be. 

This sounds like they where chucking it in the dumpster because it was a dented in display model.  I would try to pop the dent out and eventually pick up a replacement from a donor kettle.

Even if you do file a claim there is no guarantee it will be taken care of.  I tried to make a claim on a Red LE because it was poorly coated and had premature rusting on the bowl handle and they basically blew me off and said oh that is perfectly fine and normal.

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[kettlebb]

So you work at Home Depot and got a free kettle from your employer because it was damaged?  I would think Home Depot would file a claim with Weber to get the kettle replaced in their stock.


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[hawgheaven]

Good luck on that one. You got this thing for nothing, knowing it was damaged. Trying to file a warranty claim seems a bit unethical to me. As was said earlier, try popping the dent out or get a replacement lid for it.