Weber customer service !

[Meatpolice]

It can't be YELLED from the rooftops enough!!!! Weber CS is amazing! New grill came with a small shipping scratch on the lid, they sent a new one that day.


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[kettlebb]

I know. Every time they are helpful with me I email them and let them know how awesome they really are. I hope more people do that because I think the positive customer feedback will keep the customer service top tier like it is.

I just wish other companies had service as good as Weber.


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[jimz]

Stanley thermos is really good too. FWIW.


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[Rub]

I know. Every time they are helpful with me I email them and let them know how awesome they really are. I hope more people do that because I think the positive customer feedback will keep the customer service top tier like it is.

I just wish other companies had service as good as Weber.


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I agree with everything you said.

[INDYBBQ]

That is awesome to hear about Weber Customer Service.


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[Cws752]

I just got off the phone with an awesome rep at weber. The gas knob on my performer deluxe broke. Sending me a new regulator assembly under warranty.


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[kettlebb]

If most consumers knew about their awesome service I think you'd see Weber sales go up. People have a hard time spending $700+ on a Weber gas grill but don't realize it will cook for a very long time. Weber will replace parts under warranty and even after the warranty is up it's still better to buy new parts than keep buying NexGrill or Char-Broil


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