Hello,
Kettle grill is just not working after winter storage. Been thoroughly cleaned as per the Web site, and using only Weber charcoal. Fails to go beyond 150 then cools down rapidly, more so when I add food. Briquettes do not disintegrate. Doing the right moves with the vents and so on.
What could be the problem? Is it possible for a Weber grill to just "break down"? Has some sort of coating probably disintegrated? We bought it in January 2022. Looking to return (exchange) it as "not fit for purpose" but I'm lost as to why it's just not operating. Has anyone else experienced this?
Please advise?
Thanks.
Ian