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First PizzaKettle Cook!

Started by Shoestringshop, January 31, 2016, 07:32:42 PM

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Shoestringshop

#15
Quote from: Shoestringshop on February 01, 2016, 10:52:12 AM
Quote from: MacEggs on February 01, 2016, 06:50:07 AM
I recommend you apply some oil or stain to those raw wood handles on the KP adaptor.
I'm glad I did that to mine, as they were getting very mucky looking.

@MacEggs I thought about that but really wanted to use it! I didn't want to wait. That's the next thing ill be doing. You would think that the company would do it for the price of them. I'm going to contact them and ask why they do not oil or stain them.

I'll let WKC what they say. :)

@MacEggs , @ctwhyme , @1911Ron , @MikeRocksTheRed , @3sSecurity , @kettlecook

So I talked to the Co-Founder of "KettlePizza" tonight. He "George Peters" call me personally! A very nice guy. He answered a few questions I had about why they do not stain the handles and what if your handles end up going bad because of this. He responded with an email that had some information I would like to share with everyone. He also mentioned they are open to comments and ideas about the product and to email Jill@afclancer1.com if you do.

His email said...

Dan,
Thank you for reaching out to us so we can answer questions about the wood handles on the Made in USA KettlePizza. We, Al Contarino and I, did talk several times about staining the handles or to use some other type of finish. One challenge, our building is not ideal to have an area dedicated to do staining or to polyurethane the handles.   
We always liked the way the yellow pine handles looked after a finish sanding.  So thought we would leave it to KettlePizza customers to decide the finish they wanted for the handles. 

If any WKC member needs a new handle for their kit, please call our office or email us. We will be happy to replace it at NO CHARGE. Just let us know if you have the HOT (early edition) or the KETTLEPIZZA logo version so we can send the correct size handle.

Our number is 888-205-1931 9AM-4:30PM EST or Email Jill@afclancer1.com 

Please pass along our sincere appreciation to all the members of the Weber Kettle Club for their opinions and suggestions. We love feedback from our customers and fans, keeps us on our toes!

Take care,
George Peters, Al Contarino
and KettlePizza Team


I think it was really nice of the guy to call me direct and not just send a stock email response. Talk about customer service!
Wife said "No more GRILLS in this house!" So I bought a 2nd house!

kettlecook


Quote from: Shoestringshop on February 02, 2016, 05:18:07 PM
Quote from: Shoestringshop on February 01, 2016, 10:52:12 AM
Quote from: MacEggs on February 01, 2016, 06:50:07 AM
I recommend you apply some oil or stain to those raw wood handles on the KP adaptor.
I'm glad I did that to mine, as they were getting very mucky looking.

@MacEggs I thought about that but really wanted to use it! I didn't want to wait. That's the next thing ill be doing. You would think that the company would do it for the price of them. I'm going to contact them and ask why they do not oil or stain them.

I'll let WKC what they say. :)

@MacEggs , @ctwhyme , @1911Ron , @MikeRocksTheRed , @3sSecurity , @kettlecook

So I talked to the Co-Founder of "KettlePizza" tonight. He "George Peters" call me personally! A very nice guy. He answered a few questions I had about why they do not stain the handles and what if your handles end up going bad because of this. He responded with an email that had some information I would like to share with everyone. He also mentioned they are open to comments and ideas about the product and to email Jill@afclancer1.com if you do.

His email said...

Dan,
Thank you for reaching out to us so we can answer questions about the wood handles on the Made in USA KettlePizza. We, Al Contarino and I, did talk several times about staining the handles or to use some other type of finish. One challenge, our building is not ideal to have an area dedicated to do staining or to polyurethane the handles.   
We always liked the way the yellow pine handles looked after a finish sanding.  So thought we would leave it to KettlePizza customers to decide the finish they wanted for the handles. 

If any WKC member needs a new handle for their kit, please call our office or email us. We will be happy to replace it at NO CHARGE. Just let us know if you have the HOT (early edition) or the KETTLEPIZZA logo version so we can send the correct size handle.

Our number is 888-205-1931 9AM-4:30PM EST or Email Jill@afclancer1.com 

Please pass along our sincere appreciation to all the members of the Weber Kettle Club for their opinions and suggestions. We love feedback from our customers and fans, keeps us on our toes!

Take care,
George Peters, Al Contarino
and KettlePizza Team


I think it was really nice of the guy to call me direct and not just send a stock email response. Talk about customer service!

Very cool email and I am not surprised in the least. These are good people.


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MikeRocksTheRed

@Shoestringshop -  This is great news.  We don't get a lot of rain here in AZ but of cource in the month and a half I've had my KP we have a had two rounds of rain.  The first round was 3-4 days of rain, then the next round was just an overnight into the next day.  While my handles aren't getting dirty yet from handling, they do have what appears to be some mold spots on them.  Kind of strange for here since its so dry all of the time.  I was planning to stain mine including a light sanding to get rid of any dirt and oils that are on the handles prior to staining, so I think that should take the mold spots out.  If it doesn't I'll definitely reach out to KP.  Thank you so much for sharing!
62-68 Avocado BAR-B-Q Kettle, Red ER SS Performer, Green DA SS Performer, Black EE three wheeler, 1 SJS, 1 Homer Simpson SJS,  AT Black 26er, 82 Kettle Gasser Deluxe, "A" code 18.5 MBH, M Code Tuck-n-Carry, P Code Go Anywhere, 2015 RANCH FREAKING KETTLE!!!!!!

Shoestringshop

Quote from: MikeRocksTheRed on February 03, 2016, 05:49:55 AM
@Shoestringshop -  This is great news.  We don't get a lot of rain here in AZ but of cource in the month and a half I've had my KP we have a had two rounds of rain.  The first round was 3-4 days of rain, then the next round was just an overnight into the next day.  While my handles aren't getting dirty yet from handling, they do have what appears to be some mold spots on them.  Kind of strange for here since its so dry all of the time.  I was planning to stain mine including a light sanding to get rid of any dirt and oils that are on the handles prior to staining, so I think that should take the mold spots out.  If it doesn't I'll definitely reach out to KP.  Thank you so much for sharing!

@MikeRocksTheRed  If it don't turn out right just send an email or call and (George) said they would send out ASAP. I'm in Illinois we get a lot of rain and snow! so any WKC that needs a replacement do to weather wear let them know. According to them they will help out us!
Wife said "No more GRILLS in this house!" So I bought a 2nd house!

Jason

When my Kettle Pizza arrived, I was in the middle of finishing some awesome handles from @zavod44 so I treated the KP handles while I was at it. Walnut stain, with three coats satin spar varnish. A very light sanding before the last coat of varnish and they are smooth as silk.


zavod44

I wanted to do that as well!  Nice!

Sent from a rotary phone

Vintage Weber Grill raconteur and bon vivant.....and definitely Sir Agent X

Shoestringshop

@Jason That looks great! Know what I'm doing when it gets a little nicer out.
Wife said "No more GRILLS in this house!" So I bought a 2nd house!

kettlecook

#22
Quote from: Shoestringshop on February 04, 2016, 03:37:23 AM
@Jason That looks great! Know what I'm doing when it gets a little nicer out.

I LOVE standing in front of my Kettlepizza when it's real cold outside.
It's like standing in front of a campfire but with a lot less smoke.

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