I'll have to remember about calling in the evening if I ever have to again.
I got the shipping notice last night and the new bowl should be here tomorrow. I'm really excited.
Have any of you received a replacement bowl before? Do you know if it comes with the One touch, and ash catcher assembly already installed? I ask because when I bought the grill new it came with those two things on the bowl already and I'm not sure how I'll get them off.
Bend/pry the tabs out of the leg sockets to remove the ash bucket collar. This video shows how to remove the sweeper handle:
https://www.youtube.com/watch?v=y4SSX6GiMGMAfter the handle is pulled out of the mechanism, the mechanism and blades should pop free.
Installation is the converse and can be a total bitch to do yourself because you need to press hard on both ends of the mechanism, inside and outside of the kettle. A helper is a good idea so that you don't have to be in two places at once.
I couldn't get leverage with my Performer and so, had to remove the bowl from the frame. So if you find yourself laying your kettle on its side to do this ... do it on grass. Wouldn't want to chip the bowl!