First, thanks Troy for getting my access back to the forum! I was starting to go through withdrawals this last week! I had been eyeing this grill gazebo on Sears since January and watched as the price kept dropping. Once it hit 399 I pounced. PAIN IN THE BUTT! Right out of the box, two of the cross bars wouldn't line up. Customer service was out in CA so I dealt with them for a week. Finally said that replace pieces would be sent in about six weeks. Ok, I'm old enough to remember when anything you ordered took 4 to 6 weeks for delivery, no big deal. Instead of just sending me the cross bar that was off, they sent both pieces. Good thing because the part I needed arrived jutting out of the box at a 45 degree angle. Oops the fedex guy says and a claim was filed. Tried going back to customer service but got tired of waiting for the replacement part to the replacement part to show up and I broke out the drill. As it turned out I had to use the drill quite a few times to widen existing holes to get the bolts through. The other problem was getting the end bars attached to the front and back crossbars which were splayed out, but I used a ratchet strap to pull them in until I could get the bolts in.
A few headaches, yes, but I'm actually loving this thing. It's nice to be able to grill without worrying about the weather going south. And I love the counter space it adds and the storage space on the shelves under the counter.
Topic: Grizz's Grill Gazebo (Read 2237 times)
