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Maverick customer service is A++
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Topic: Maverick customer service is A++ (Read 1210 times)
Peaspurple
WKC Ranger
Posts: 1315
Maverick customer service is A++
«
on:
August 11, 2014, 06:01:01 PM »
I sent my ET-732 to maverick a few weeks ago with a note that stated it was several years old and no longer in warranty. I told them how much I love it and that I just wanted them to look at repairing it for me. I arrived home today and to my surprise was a new ET-732 waiting for me.
A++ for maverick.
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A Wonderful Family!!!
GC8
WKC Brave
Posts: 166
Re: Maverick customer service is A++
«
Reply #1 on:
August 11, 2014, 06:22:08 PM »
I was barely out of warranty with a probe that was flashing the dreaded "HHH" and they replaced it, no questions asked. Definitely great customer service!!!
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'79 22.5" Brownie - '00 Black SS Performer - '03 Green OTP - SJS Mini-WSM - Jumbo Joe - 22.5" Happy Cooker - '07 SJS
Heyjude
WKC Performer
Posts: 4660
Re: Maverick customer service is A++
«
Reply #2 on:
August 11, 2014, 08:08:51 PM »
I can't get them to answer any emails Horrible customer service.
Just my experience.
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I don't care if you don't like my Avatar, its there for me..
mike.stavlund
WKC Performer
Posts: 2564
Re: Maverick customer service is A++
«
Reply #3 on:
August 12, 2014, 03:34:27 AM »
They have always been great to me. I call them on the phone, though, so maybe that's a better option than email.
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One of the charcoal people.
Kgo
Smokey Joe
Posts: 81
Re: Maverick customer service is A++
«
Reply #4 on:
August 19, 2014, 01:24:02 PM »
I'm returning mine to get a thermapen. My temps are off by 5-10 degrees
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Maverick customer service is A++