Crate & Barrell Blue Performer Platinum

[bthorn9435]

It's arrived I will report back tonight.

[bthorn9435]

Well it's arrived and put together. I must say I am totally disappointing in
the color. It looks more Purple than Dark Blue!!!! Very upsetting, I regret
ever purchasing this thing. My gut told me to stick with Black but I really
wanted a Blue. For record it is an AH and the box says Dark Blue!!!! Trust
me this is anything but Dark Blue. Guys what should I do? 

I will have pics up shortly

UPDATE

Here is the really strange thing, in all the pics taken on my iPhone this
thing looks Dark Blue; however, when looking at it in person it doesn't.

[kendoll]

Sorry to hear you are so disappointed in it mate. That sucks. I think a bluey purple kettle would be pretty cool myself.

If you can't return it for a full refund then I think you should get cooking on it, i think you will find that it will grow on you pretty damn quickly.

Ken

[1buckie]

  Awwww, man......

We looked at this color nine ways from Sunday & thought we had it right.....was thinking you were going for darker than the standard medium-dark blue that a lot of the older ones are........

What most folks would term Navy Blue (which I believe this is a bit lighter than) has a small component of a purple to it......

Really thought we had it whittled down !!!!

[bthorn9435]

Buckie this thing is Purple not Blue. I called Weber and the lady whom I must say was very rude and I have never
experienced anything quite like that. She basically said they knew about it, that it is what it is. She told me that
I must be color blind and I need to get my wife to look at it!!!! I asked her again about it and she said others have
sent pictures and called but the color is the color. As she put it the color is special to Crate & Barrell. I told her the
box says Dark Blue but it's not a Dark Blue I have ever seen from Weber.

[1buckie]

"She basically said they knew about it, that it is what it is."

Meaning that they knew it was not accurate to what they implied on the packaging (box) or in the advertising?

Or, they knew that it was a special Blue that is not like their ordinary colors?

This is strange........

Weber, however, is a lot like the IRS in one respect.....

If you don't get a satisfactory answer, wait a day or two & call back, at a different time of day & you may very well get a better, more accommodating answer.....

[bthorn9435]

Buckie she did say it was a special color but its not, its supposed to be a Dark Blue
per the box. They need to rename this color as it is causing grief for more than me.
She specifically stated she is getting lots of calls on this.

P.S. Wife just got home and she came in and asked why I got a Purple Kettle!!!!!!
Guess I'm not color blind after all.

I see it as I have three options

1 - Return it to Crate & Barrel (This involves taking it apart and repacking it)
2 - Contact Weber again and see if the will help
3 - Find someone who just bought a 2014 Black Performer Platinum that would like this color and trade.

[crumbsnatcher]

You should be able to return the performer to C&B....problem is you don't have one close by and that would involve a road trip.


Sent from my iPhone using Tapatalk

[kendoll]

Man! I would love a purple performer! I think they might be expensive to ship to Aus.

Ken

[bthorn9435]

I must say Crate & Barrel is awesome, they are picking up the grill on Monday and even
waived the fee for this. So I guess now I am back at square one!

[1buckie]

I must say Crate & Barrel is awesome, they are picking up the grill on Monday and even
waived the fee for this. So I guess now I am back at square one!

Ssooooooo..........

What color would you like ?   (not Blue, we've covered that !!!!)








Just Kidding......maybe I could interest you in a good low mileage used model?

[saxart]

We need to see some pics of this color...

[bthorn9435]

The problem is the camera pictures look correct but in person and believe me multiple
people have looked at it, this thing is Purple! I will try and adjust the camera so it picks
it up and send them.

[bthorn9435]

I actually wanted Blue but I guess Weber sent them an off batch as their special
color this year. I should have known something was amiss as they normally only
get different colors than the normal lineup.

P.S. You know I like the Performer but the older model with the recessed hangers
and Black frame looks better than these knew ones.

I must say Crate & Barrel is awesome, they are picking up the grill on Monday and even
waived the fee for this. So I guess now I am back at square one!

Ssooooooo..........

What color would you like ?   (not Blue, we've covered that !!!!)








Just Kidding......maybe I could interest you in a good low mileage used model?

[1buckie]

"P.S. You know I like the Performer but the older model with the recessed hangers
and Black frame looks better than these knew ones."

a little pinstriping on the sides?