Got it! He said something about it not having the top grate. I almost didn't say anything but I asked if it was just upside down. He texted back and said I was right, and when I got there he had thrown in another grate and put it together right, so its a good thing I said something.
I also want to add that it is missing the water pan. Youguys are good at evaluating a weber from a picture!
I will get some pics tomorrow
Also, how much is a water pan?