Not recently, but I bought the Upper Deck rack for the 18.5 late last year. I don't see any activity on their FB page since last year.
There are a few recent customer reviews, Q&A on Amazon. If nothing else you might see if you can leave a "review" or post a question there, warning others etc.
Or it could be a mixup related to the name change. But you should still be able to reach them.
See if you can get your bank to reverse the purchase. THAT usually gets a company's attention.