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Question about registering with Weber

Started by SteveZ, October 27, 2016, 03:36:25 AM

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SteveZ

When you buy a kettle that's less than 10 yrs old off craigslist. How do you register it with weber. Purchase date? Place of purchase?
SSP Caribique, Black 2nd Generation Performer, 2018 Green Performer, 1970 MBH 26 Black (Fleetwood) with Roti, 1965 Thumb Screw 49er, (2) Black 18 OTG, 2017 Black Master Touch, Black Genesis Silver B.  E code 14 WSM, AH code 18 WSM, AH code 22 WSM,

56MPG

I just enter the info as best I can on-line. I usually say "private sale" in the "where purchased" area, and I do list the price I paid. You will probably not get to take advantage of the original owner warranty, but it's always a good idea to signal how much of a Weber fan you are by having all your grills registered. I don't recommend trying to take advantage of Weber's amazing customer service by claiming to be the original owner and expecting free stuff, that's bad for all of us. Be honest. Be nice, and you might be surprised how flexible they can be. 
Retired


Troy

Quote from: 56MPG on October 27, 2016, 04:23:16 AM
I just enter the info as best I can on-line. I usually say "private sale" in the "where purchased" area, and I do list the price I paid. You will probably not get to take advantage of the original owner warranty, but it's always a good idea to signal how much of a Weber fan you are by having all your grills registered. I don't recommend trying to take advantage of Weber's amazing customer service by claiming to be the original owner and expecting free stuff, that's bad for all of us. Be honest. Be nice, and you might be surprised how flexible they can be.
This.
It's the piranha scenario.
One guy nibbling away getting free stuff seems harmless,  but multiply by the thousands and the situation changes dramatically.

Sent from my SM-N910V using Weber Kettle Club mobile app


mike.stavlund

Quote from: 56MPG on October 27, 2016, 04:23:16 AM
I just enter the info as best I can on-line. I usually say "private sale" in the "where purchased" area, and I do list the price I paid. You will probably not get to take advantage of the original owner warranty, but it's always a good idea to signal how much of a Weber fan you are by having all your grills registered. I don't recommend trying to take advantage of Weber's amazing customer service by claiming to be the original owner and expecting free stuff, that's bad for all of us. Be honest. Be nice, and you might be surprised how flexible they can be.

Right on, my friend! Tell the truth, register all of your grills, and when CS sees what a super-fan you are, you just might get a nice deal. 
One of the charcoal people.