Title: Problem Go Anywhere Grate
Post by: Seth1025 on August 31, 2018, 08:31:05 AM
Post by: Seth1025 on August 31, 2018, 08:31:05 AM
I have a new Go Anywhere grate that I believe to be a factory defect. Has anyone ever seen a grate that was not cut correctly? I have emailed Weber surely they will replace it. The lid does not close and the grate does not drop in place.
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Title: Re: Problem Go Anywhere Grate
Post by: brewtownbeatdown on August 31, 2018, 08:45:43 AM
Post by: brewtownbeatdown on August 31, 2018, 08:45:43 AM
Oops!!! Weber will send another & you'll get to keep this one. Ten seconds with a cut-off wheel & you'll have two perfect grates.
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Title: Re: Problem Go Anywhere Grate
Post by: Seth1025 on August 31, 2018, 08:51:44 AM
Post by: Seth1025 on August 31, 2018, 08:51:44 AM
That's what I figured would happen. They have been really good the few times I've had to call. I just held it up looking at it scratching my head thinking what am I missing here, how is this going to work.
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Title: Re: Problem Go Anywhere Grate
Post by: Poorfolks on August 31, 2018, 09:47:19 AM
Post by: Poorfolks on August 31, 2018, 09:47:19 AM
Quote from: brewtownbeatdown on August 31, 2018, 08:45:43 AMThis^ plus cut in half.
Oops!!! Weber will send another & you'll get to keep this one. Ten seconds with a cut-off wheel & you'll have two perfect grates.
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Title: Re: Problem Go Anywhere Grate
Post by: LiquidOcelot on August 31, 2018, 11:29:03 AM
Post by: LiquidOcelot on August 31, 2018, 11:29:03 AM
Just notcb the bottom of your ga 
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Title: Re: Problem Go Anywhere Grate
Post by: Seth1025 on August 31, 2018, 11:53:34 AM
Post by: Seth1025 on August 31, 2018, 11:53:34 AM
I guess when I sent Weber CS the request I did not specify which grate it was, (I assumed the pictures would show it's the cooking grate). So they are shipping both a charcoal and cooking grate. Those guys at Weber are the best.