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Author Topic: Warning! Do not order wheel fasteners online  (Read 424 times)

Crashrat

  • WKC Brave
  • Posts: 170
Warning! Do not order wheel fasteners online
« on: April 18, 2021, 01:50:47 PM »
Because I'm too lazy to go to the hardware store I decided to order a pack of 25 .375 fasteners on line from the big store. They sent me a 10 pack of 5/8. Return them and they send the same thing. Ordered from a different big online store and they send the exact same thing!
The package has both labels on them.



Sent from my SM-N950U using Weber Kettle Club mobile app


AZ2FL

  • WKC Ranger
  • Posts: 1825
Warning! Do not order wheel fasteners online
« Reply #1 on: April 20, 2021, 04:53:04 PM »
I had a similar problem with Amazon sending 5/8” push nuts instead of 3/8”. Label was correct and the contents of the bag were incorrect.
I’ll find out tomorrow if I have 10 more 5/8” push nuts or 25 3/8”  nuts.

Amazon emailed me and said to keep the 5/8” push nuts.
« Last Edit: April 20, 2021, 04:54:45 PM by AZ2FL »

Crashrat

  • WKC Brave
  • Posts: 170
Re: Warning! Do not order wheel fasteners online
« Reply #2 on: April 21, 2021, 10:14:54 AM »
I had a similar problem with Amazon sending 5/8” push nuts instead of 3/8”. Label was correct and the contents of the bag were incorrect.
I’ll find out tomorrow if I have 10 more 5/8” push nuts or 25 3/8”  nuts.

Amazon emailed me and said to keep the 5/8” push nuts.
Oh you will, believe me lol.
It's an issue with the manufacturer, two different distributors with the same problem

Sent from my SM-N950U using Weber Kettle Club mobile app


Foster Dahlet

  • WKC Ranger
  • Posts: 1618
Re: Warning! Do not order wheel fasteners online
« Reply #3 on: April 21, 2021, 10:37:14 AM »
I had a similar problem with Amazon sending 5/8” push nuts instead of 3/8”. Label was correct and the contents of the bag were incorrect.
I’ll find out tomorrow if I have 10 more 5/8” push nuts or 25 3/8”  nuts.

Amazon emailed me and said to keep the 5/8” push nuts.
Oh you will, believe me lol.
It's an issue with the manufacturer, two different distributors with the same problem

Sent from my SM-N950U using Weber Kettle Club mobile app
The manufacturer is putting the correct size in the bag.  The bag says 5/8.  It's the Amazon warehouse that is putting their labels with the wrong size, I think.

Sent from my LM-X420 using Weber Kettle Club mobile app
I like my Kettles like my coffee....strong and black.

2019 Black 26" OKP; 2015 Black 22" OKP; 2004 Black SJP; mid 70's Statesman; mid 70's Gourmet, 2017 Black CGA; 2000 Black GGA;

AZ2FL

  • WKC Ranger
  • Posts: 1825
Warning! Do not order wheel fasteners online
« Reply #4 on: April 21, 2021, 06:00:07 PM »
@Foster Dahlet
Your correct the manufacturer is labeling the packet of push nuts correctly. Amazon warehouse is placing the wrong label on the wrong size nut.

I received a second pack of 5/8” push nuts today. Manufacture label printed on bag says 5/8” and Amazon adhesive label states 3/8”.

I’m now the proud owner of 20 5/8” push nuts.

Foster Dahlet

  • WKC Ranger
  • Posts: 1618
Re: Warning! Do not order wheel fasteners online
« Reply #5 on: April 21, 2021, 07:25:17 PM »
@Foster Dahlet
Your correct the manufacturer is labeling the packet of push nuts correctly. Amazon warehouse is placing the wrong label on the wrong size nut.

I received a second pack of 5/8” push nuts today. Manufacture label printed on bag says 5/8” and Amazon adhesive label states 3/8”.

I’m now the proud owner of 20 5/8” push nuts.
Yep.  I didn't bother trying a 2nd time.  But the extra 5/8 caps we all have will look great if we ever get to restore a Weber big wheel kettle.

Sent from my LM-X420 using Weber Kettle Club mobile app

I like my Kettles like my coffee....strong and black.

2019 Black 26" OKP; 2015 Black 22" OKP; 2004 Black SJP; mid 70's Statesman; mid 70's Gourmet, 2017 Black CGA; 2000 Black GGA;