Also, try bending it back into shape. Often the ash cans get filled with ash & water, causing the bracket to bend over time until it no longer works. If it isn't completely trashed, just bend it back into shape. Also, remove the ash pan after dumping the ashes out. Put it upside down underneath. That way, the water doesn't roll down the bottom bowl curvature (because of the adhesive properties of water running over a curved surface, think of the leaf gutter commercials) until it basically winds up in the ash pan. (Even if you have a cover, do that if you ever notice water in the ash can). You'll save the ash can & help save the bracket.)