So, when I read in the forums
That an agent is needed
Does that mean you are looking for someone in the area that could help you purchase the product?
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Yes.
Typically, if you make contact with the seller (which it sounds like you did), then you would ask for an "agent" or someone to make the purchase on your behalf that is relatively close to the item.
There are multiple ways to arrange payment and this is worked out ahead of time with the agent (usually its best to have the agent pay, and you pay the agent the purchase price & shipping after its secured). Sometimes payments are made via Paypal in real time (agent meets the seller, you are on the phone, you pay the seller via PayPal, agent takes the grill for you and you make further arrangements with agent to ship).
Typically, an agent is requested after contact has been made with a seller. Not always, but that is usually the case.