Weber Customer Service Fail - Red Limited

[Jan M.]

I have also a red ltd.
Never used as yet.
I need to check my lid tomorrow too.
It stands covers in my garage since Christmas last year!


Sent from my iPhone using Weber Kettle Club

[hawgheaven]

I can push the lid off any of my grills.

I can push the kettles from under the lids on any of my grills...

[addicted-to-smoke]

I can push the lid off any of my grills.

I can push the kettles from under the lids on any of my grills...

I've got some, where I can push and the entire grill moves! Bowl and lid, together! True story.

[hawgheaven]

I can push the lid off any of my grills.

I can push the kettles from under the lids on any of my grills...

I've got some, where I can push and the entire grill moves! Bowl and lid, together! True story.

Now THAT is cool... 

[harris92]

There won't be any additional "Special Edition" kettles in the foreseeable future.........

[Bubblehead]

I've recently had reason to take the legs off of a few kettles and I have a new replacement bowl for my performer. 

ALL OF THEM HAVE BARE METAL IN THE LEG SOCKETS.

I was extremely pissed when I got my LE red because of this very issue.  Based on what I have seen on my kettles and a few that I've seen with friends, this appears to have been like this for a very long time(if not forever).

That being said, I'm not as pissy about it as I was.  If this has always been like this, then it moves me to the "meh" column.

The rest of the issues, rim rash, large scratches/dents, etc... Are still BS and should be handled by Weber.  I don't know if they will or not as I have tried unsuccessfully to register my LE red four times now.

[hawgheaven]

"ALL OF THEM HAVE BARE METAL IN THE LEG SOCKETS."

Well, my newer 22" kettles don't have that issue. They're coated. I have a crimson and a copper. Both are fine. Hmmmm...

All I know is, they are cooking machines!

[Bubblehead]

Maybe I'm just lucky?  Like I said, I'm no longer concerned.  I put high temp BBQ paint in them as I found them.