My pickup from Monday

[qrczak1]

http://weberkettleclub.com/forums/index.php?topic=32704.0

Here's the thread where I had the same issue as many of us. I picked up mine also in Germany. After a little quarrel with Weber CS in the Netherlands they sent me new bowl and legs. Now, after buying an extra lid and grates, I have stuff for a mini ranch

[Jan M.]

Hey I love WEBER !!!

They are about to send me a new bowl next week.
I just opened a ticket, with some pics and told them I am a fan and collector.
No discussions.

That's why Weber is Weber !!

[jeffrackmo]

Hey I love WEBER !!!

They are about to send me a new bowl next week.
I just opened a ticket, with some pics and told them I am a fan and collector.
No discussions.

That's why Weber is Weber !!

I totally agree!!  From the little things to bowl replacement!!  Weber has out standing customer service!!

Register the grill and be honest.  That is all they expect! 

Good for you!!   Enjoy that beast!!!

Welcome by the way!!!

J

[Jan M.]

WEBER Parcel arrived !

At this time I mounted the OneTouch system on the left side (as described in the manual)
It makes more sense. Now you can slide the lid easily into the holder without a disturbing lid vent.
I guess that's the reason. Du to the construction you can't rotate the vent 360 degrees.

The bowl is nearly (<2%) balanced now. It stands much more secure. I am really happy now.

[mhiszem]

Looks great! Glad they were able to take care of you.


Sent from my iPhone using Weber Kettle Club mobile app