Melted Performer Rollers Replaced

[brokenappletree]

Hi All,
Just for kicks I emailed Weber about the melted rollers on the performer I picked up on CL.  They replied and asked me to give registration info and they would see what they could do.  Well, they came through, new rollers on the way for free:

Hi,
I've just placed an order for your new parts, and you should have them in 7 to 10 business days.
Let me know if you need more help, and thanks for being a part of the Weber family!
John
Marketing Associate, Online Consumer Care Americas Marketing
Weber Grills
1415 S. Roselle Rd.
Palatine, Il 60067

Great customer support right there.