Do you just send them pics, do you have to send the defective parts back.
Found an area on the bowl as well where the lid bale bracket sits. Just heard back from Weber customer service, they are replacing both! Very pleased with how they handle it.Yup..always happens around service holes...but happening this early...the porcelain enamel was probably not complete in those areas which led to very early porcelain loss..Sent from my iPhone using Tapatalk