I put in an order the other day for some supplies and they came in damaged. I contacted them to tell them on how bad of a job the packing was. They offered to give me a credit. First thing that came to mind was how can I use that to buy the gem grill. The credit would of went back to my company anyhow, but was funny on how my mind worked for that minute. I opted for a replacement. The SJ cost $50.