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Author Topic: Who grabbed this grail?  (Read 2934 times)

CatskillSmoker

  • WKC Ranger
  • Posts: 1468
Re: Who grabbed this grail?
« Reply #30 on: November 03, 2017, 11:34:29 AM »
So it needed a bowl damper. I just called Weber CS to see if they have one.
I register the grill. She looks up the part and explains I will have it in 7-10 business days.
She asked if there was anything else she could do for me today. I said pay for the part.
She then tells me it's free. WOW. Great CS. She will now be complete.
Kettle Karma
ISO Copper Mist 18, Avocado 18, Lime 18 Grey 22

Rub

  • WKC Ranger
  • Posts: 1401
    • Swamp Boys BBQ
Re: Who grabbed this grail?
« Reply #31 on: November 04, 2017, 09:05:58 AM »
Love Weber CS!
On the search for: Aristocrat, Ambassador, MLH Statesman, looker Yellow 22, MBH 'Cado 18, Blue 18

PotsieWeber

  • WKC Ranger
  • Posts: 881
Re: Who grabbed this grail?
« Reply #32 on: November 06, 2017, 03:19:45 AM »
That's a beauty. 
regards,
Hal

CatskillSmoker

  • WKC Ranger
  • Posts: 1468
Re: Who grabbed this grail?
« Reply #33 on: November 13, 2017, 02:31:14 PM »
BIG Thanks to @Liquid Ocelot for sending me a used OEM damper for this grail.
Thanks as well to @randy for fabricating 2 bowl dampers and shipping them to Liquid Ocelot.
What a great community. Thanks Fellas. Now to get the kettle from @603kettle .
ISO Copper Mist 18, Avocado 18, Lime 18 Grey 22