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Author Topic: Shout Out for Bob at Rib-o-lator  (Read 1129 times)

Mark Schnell

  • WKC Ranger
  • Posts: 522
Shout Out for Bob at Rib-o-lator
« on: March 08, 2013, 08:34:44 PM »
I bought a used Performer yesterday and it came with a rib-o-lator that had been only used once. Well, I was excited to have it so I brought it home and the screws were stripped out. I couldn't get it tight on the spit rod. Well, I emailed Bob at the company and told him the deal, also was up front that I bought it used. He said they'd had some problems with the style that I had and he said he'd send me the two end pieces no charge. True to his word, I just got the confirmation from the USPS that it was on its way.

Bob's  a class act all the way!!

Heyjude

  • WKC Performer
  • Posts: 4656
Re: Shout Out for Bob at Rib-o-lator
« Reply #1 on: March 08, 2013, 08:38:44 PM »
Yay for Bob, we don't know you, but we love you!  8)
I don't care if you don't like my Avatar, its there for me..

Duke

  • The Duke
  • Posts: 7970
Re: Shout Out for Bob at Rib-o-lator
« Reply #2 on: March 08, 2013, 08:48:31 PM »
He has a good rep and is keeping it. He stands by his products.

Hogsy

  • WKC Performer
  • Posts: 3635
Re: Shout Out for Bob at Rib-o-lator
« Reply #3 on: March 08, 2013, 09:15:08 PM »
I agree Bob is a top bloke
I dealt with him last year when he sent a couple of ribolators over for golly and myself
And anyone who can design an accessory like that is a GENIUS in my book
I'm only 2 or 3 kettles away from being that creepy guy down the street with all the Webers
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