Jeff, about this part,
"I mentioned to him that the newer ones are much easier to use with the One Touch System. So I explained that versus daisy wheel vents and having to dump the bowl upside to clean it and keep the vents opened. He looked at me sort of perplexed. I glanced in the bowl of the grill and saw it half full with ashes. Now I understood the confused look on his face."
The education thing is, for me, something we can all help anyone with as ambassadors. I've also wondered if some of you guys who buy rare grills from non-collectors ever later help them find a deal on a newer model cheaply. We know a black OTS is a regular item in CL ads, but when you're right there in the moment, without one to substitute for the owner, it could get dicey, right?